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BookMyVenue

Restaurants & cafés

Restaurant booking, ordering and POS, in one system.

For restaurants and cafés that want the booking, the order and the till in one place. Guests book on your own website, order from the table and pay at the counter.

Plans from $39 a month +GST. No commission on reservations.

Three things that change on day one

No commission on reservations

A booking costs you nothing extra, however the guest found you. You pay the monthly plan and keep the rest.

The booking stays on your website

Guests book through the form on your own site, under your name. The guest's details land in your customer list, and every booking records where it came from.

Service runs from one screen

Bookings, walk-ins and the waitlist share one diary, and QR orders arrive on one board tied to their table.

From the booking to the end of service

Every step below runs in BookMyVenue, under one login, so the host stand, the floor and the counter work in the same system all night.

  1. BookOn your own website
  2. SeatFloor plan, walk-ins, waitlist
  3. OrderQR at the table or order ahead
  4. KitchenKitchen screen and dockets
  5. PayAt the counter: cash or your own EFTPOS
  6. ReportZ-report and booking sources
A badge marks a step that is not running for every venue today.

What a restaurant gets

Guests book a table for their party size
You fill tables from your own site and keep the guest's details.
How we do it

Party size, sections and your table allocation shape what the form offers. When two guests reach for the same table at the same moment, the database refuses the second booking.

Every table's status, live on the floor plan
The host sees what is free as service moves, without walking the room.
Walk-ins go in the same diary
One screen shows the whole night, and your reports count walk-ins apart from web bookings.
A waitlist guests join by link or QR code
When a table frees up, staff seat the next guest in line.
Guests order from their phone at the table
The order reaches your board tied to that table, and the guest pays at the counter.
How we do it

Each table gets its own QR code, and you switch QR ordering on per venue. Printed codes point at a permanent short link, so you re-point the link instead of reprinting.

Order ahead for pickup
The guest pays when they collect and gets a text when the order is ready.
Kitchen screens and docket printing
The kitchen sees incoming orders on a paired screen, and each station's docket printer gets its own lines.
A declared allergy shows to the kitchen
Menu items carry allergen flags, and a guest's declared allergy shows on the orders board.
The till and the cash-up
Cash and EFTPOS from your own terminal are recorded in the till. The Z-report waits until two independent checks of the night agree.
Functions and private dining
An enquiry becomes a quote, the guest accepts it online, and the whole exchange sits on the booking.
Customer history at the host stand
Staff look up a guest by name or phone number and see their history and notes.

More for your restaurant

  • Pay for a QR order on the phone

    Guests pay for a QR order on their own phone.

  • Guests manage or withdraw a table request

    A guest opens their table booking to change it, or withdraws a request you have not confirmed.

  • Till register screen with split by item

    A register screen for the till that splits a bill by item.

  • Ordering hours

    Set the hours your venue takes QR and order-ahead orders.

  • Drag-and-drop floor-plan editor

    Drag your rooms, sections and tables into place on the web.

What it costs

Table bookings on their own start at $39 a month +GST on Starter. The full system, with bookings, tables, QR ordering, the till and functions, starts at $99 a month +GST on Solo. No commission on reservations and no per-booking fee.

See every plan and what it includes

Frequently asked questions

See it on your own floor plan.

Bring your table layout and your menu. We will set the demo up around them.