Can add-ons change the booking?

Yes. An add-on can increase the time reserved and can carry a price. Your service setup controls what the customer sees.

When is the deposit actually taken?

When the customer books. It is paid in full through Stripe's hosted checkout, and an unpaid deposit lets the slot go on its own.

What does the customer get after booking?

An SMS and email confirmation, then a reminder. Moving the booking replaces the reminder. Replies are received and STOP is honoured, but there is no chat screen.

Does BookMyVenue do invoicing or parts inventory?

No. BookMyVenue handles the diary, car details, reminders and roster. Keep your current invoicing and parts system.

We do mobile jobs. How does dispatch work?

Staff capture the phoned booking, requirements and address. The dispatch board shows address-based jobs by day. It does not track vans.

What happens when a customer cannot find a time that suits?

They join the waitlist from the same page. When a slot frees up, the next match is notified. Nobody is booked automatically, so your team confirms the job from the list.

Book workshop jobs with the car attached

Customers choose a real rostered time and send the car details, with deposits where needed.

Book a demo See pricing

From $39 a month +GST. SMS and email confirmations and reminders included. No lock-in or commission.

Fill the bays without booking fees

Our IT support work showed us empty bays and abandoned booking forms. BookMyVenue tackles both for one published monthly price, with no booking fee or lock-in.

The car books in with the job

Make, model, year, rego and odometer arrive with the service and extras.

Add-ons can add time and a price.

Staff add phone jobs, requirements and addresses to the same day view.

A diary that works the way your week does

Block setup and cleanup time. Notice rules, rosters, time off, split shifts and closures control every offered time.

Deposits at booking

Take a fixed or percentage deposit through Stripe's hosted checkout.

Unpaid deposits release the slot. Late payments do not restore cancelled bookings.

When nothing suits, you still keep the job

Customers join the waitlist from the booking page. The next match is notified when a slot opens; staff confirm the booking.

Mobile jobs stay visible

The dispatch board shows address-based jobs in a day view. Staff capture phoned work with requirements and the service address.

It does not track vans on a map, and it is not a courier system.

Reminders that follow the booking when it moves

Bookings send SMS and email confirmations and reminders. Moving one replaces its reminder. Replies are received and STOP is honoured, but there is no chat screen. Failed messages show the reason.

SMS beyond your plan's included allowance is $0.15 a message, plus GST.

How this compares to lead-capture booking tools (e.g. Avenue)

Avenue captures leads through your website and Google profile. BookMyVenue runs real diary slots, rosters and job records. The figures below are sourced.

Payments.

Marketed, but not in the public booking flow

Avenue markets taking payment inside the form. Their words: “Collect deposit or payments without customers leaving the form.” Payment processing is listed under their Enterprise plan. Walking its public booking embed end to end, there was no payment step and no price on any service or add-on. Worth asking them which plan turns it on.

Source: avenue2.au (home page, and its public booking embed) · observed 2026-09-15

BookMyVenue takes deposits at booking through Stripe, with no markup from us.

Entry price.

$199/month

Avenue's entry plan. Their published prices carry no GST statement; ours are quoted +GST.

Source: avenue2.au · observed 2026-09-15

Our entry plan is published at $39 a month +GST.

SMS.

+$196/month

Step up to Avenue's $395/month Premium plan for two-way SMS.

Source: avenue2.au · observed 2026-09-15

Every plan includes SMS and email confirmations and reminders. Replies are received and STOP is honoured; there is no chat screen.

Maturity.

14 Aug 2026

Avenue's appointments calendar shipped this date (customer dashboard shipped 19 Mar 2026); before that, calendar changes went through Avenue's own team, as their product blog describes.

Source: avenue2.au (product blog) · observed 2026-08-27

Avenue suits lead capture for an existing diary. BookMyVenue replaces the diary. See the full comparison on the Avenue alternative page.

Figures observed 2026-08-27 and re-verified 2026-09-15. Avenue publishes four plans without a GST position; ours are +GST.

Frequently asked questions

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Book jobs on your website

One published monthly price, with no booking commission.

Book a demo See pricing